In this episode of “How I Built This with Guy Raz,” host Guy Raz interviews Jeff Dandurand and Curran Dandurand, the co-founders of Jack Black, a successful men’s skincare brand. They discuss the challenges they faced in entering the men’s skincare market and how they built a $100 million brand. From their initial struggles to their eventual success, Jeff and Curran share their journey and the lessons they learned along the way.
Despite the challenges of the men’s skincare market, Jeff and Curran Dandurand took a gamble and founded Jack Black with the goal of targeting men’s personal care. They used department stores to give samples to men and win them over, eventually gaining traction in a market that almost no one wanted to touch.
Jeff and Curran focused on creating high-quality products that appealed to affluent men. They positioned the brand as luxury and did everything differently than previous attempts at men’s cosmetics. They made key branding decisions based on gut instinct and limited resources, resulting in a timeless and masculine appeal.
The founders faced skepticism from advisors and struggled with initial sales. However, celebrity endorsement, partnerships with NFL teams, and word-of-mouth helped the brand gain popularity. By educating customers one by one and focusing on customer satisfaction, Jack Black became a successful brand in the men’s skincare market. The company was later acquired, providing the founders with the opportunity to retire.
Jeff and Curran Dandurand’s journey with Jack Black showcases the importance of perseverance, strategic branding, and adapting to market challenges. Their success in the men’s skincare market serves as an inspiration for entrepreneurs looking to enter competitive industries. By focusing on quality, customer education, and building strong relationships, they built a $100 million brand that continues to thrive.