In this episode of “How I Built This with Guy Raz,” host Guy Raz interviews Whitney Wolfe Herd, the founder and CEO of Bumble, a popular dating and networking app. They discuss Bumble’s success story, the challenges faced during the pandemic, and the future of online dating.
Bumble, a popular dating and networking app, faced a crisis during the pandemic when its business model relied on people meeting in person. However, the company pivoted and reimagined its features, including voice and video calling, which were previously unpopular. This shift allowed Bumble to become a technology business and see increased usage of video features during the pandemic. Users started using the app for social distance meetups, and Bumble created a marketing campaign to encourage safe meetups. The app also incorporated mechanisms for safe meetups, such as asking if users have been tested or vaccinated. Additionally, Bumble’s focus on AI integration in dating aims to prevent breakups and bad relationships by capturing signals and dynamic qualities beyond surface-level interests. AI can inspire confidence in hesitant users and be used as a tool to help humans connect better.
Bumble’s mission is to create a world where relationships are healthy and equitable through kind connections. The app empowers women and promotes gender equality in dating and networking. Bumble prioritizes safety and kindness for all users, regardless of gender or sexual orientation. The app is inclusive across the gender and sexuality spectrum, aiming to pave the way for more equality for all. Bumble takes a public position on issues that align with their mission, advocating for racial justice, diversity, and supporting organizations like Plan Parenthood. The company considers the impact on healthy and equitable relationships when deciding on public stances.
The digital-first generation is expected to continue using dating apps for relationships. Technology allows people to have more control over meeting who they want to meet and bypass fate. Bumble envisions the future of dating as going online to get offline, where users meet at events suggested by the app. AI integration in dating can help coach people through the process, giving feedback and preparing them for conversations. Building self-esteem and self-love through AI can lead to healthier relationships and less toxicity in the dating world. Bumble aims to be part of a more ethical path forward with positive AI, focusing on real human connection and correcting the mistakes made by previous internet platforms.
Bumble’s success story and response to the pandemic highlight the company’s adaptability and commitment to creating healthy and equitable relationships. Through AI integration, Bumble aims to enhance the dating experience and inspire confidence in users. The company’s mission and advocacy efforts prioritize safety, kindness, and inclusivity. As the future of dating continues to evolve, Bumble strives to be at the forefront, providing a trusted platform for genuine connections.